A recent survey has indicated that 25% of users who opted for
mobile number portability (MNP) found the process difficult, with 46% saying the donor operator (the network users are porting out of) created bottlenecks in the process. The
LocalCircles survey also said that the recent amendments to the
MNP process as mandated by the
telecom regulator will make the process more difficult unless the process is streamlined for customer ease.
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